Frequently Asked Questions
Everything you need to know about shopping with Merchant's Inventory.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free shipping on all orders over $75, while a flat rate of $7.95 applies to orders below that threshold.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn, unwashed items with original tags still attached. Simply use our online portal to generate a prepaid return shipping label.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garment to ensure the perfect fit.
What payment methods do you accept?
Merchant's Inventory accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your garments ethically sourced?
Yes, we prioritize quality and ethics. We partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to minimize our environmental footprint.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.